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Customized employment is a process for achieving competitive integrated employment or self-employment through a relationship between employee and employer that is personalized to meet the needs of both. It is a universal strategy that benefits many people, including people with disabilities who might not have found success through other employment strategies. Customized employment is not a program, but a set of principles and strategies that seek positive community employment outcomes for people with complex challenges. This module provides detailed information to effectively implement the customized employment process.

Estimated Time to Complete: 1 hour

  • What's Included
  • 27 pages
  • Pre/post-assessments
  • Optional $10 certficate

Participants will be able to:

  • Explain the importance of discovery in developing customized employment opportunities
  • Describe the purpose of informational interviews in customized employment
  • Describe three examples of customized employment outcomes

Module Authors

Jenna Allen, MAT, is a Transition to Adulthood Consultant at the OCALI Lifespan Transitions Center. Her professional experience includes over 20 years of providing and supervising services to youth and adults with disabilities, with a primary focus on community inclusion and integrated employment, and frontline roles in the fields of education and community health services.

Suzanne Beck, BS elementary / special education, MS curriculum, supervision and educational leadership.
Sue has worked with transition age youth for more than 40 years. Since 1987, Sue has coordinated statewide/regional initiatives providing training, technical assistance, resource and product development on a wide range of transition and related curriculum topics. Sue has served as an intervention specialist, career evaluator, Vocational Special Education Coordinator, statewide project coordinator, and professional development coordinator. Currently Sue is working with Ohio’s Employment First initiative as an independent consultant for the Ohio Center for Autism and Low Incidence.

Modules on this site are always free. If you would like proof of completion, you can purchase a certificate when you have successfully completed this module. The certificate will provide contact hours for this module.

Graduate credit for courses is available through OCALI's partnership with Ashland University. Access information about course options and semester dates in the Search.

Continuing education credit from providers such as ASHA and NASW is in progress. For questions contact

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