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Customized employment is a "negotiation" between the job seeker, his or her representative, and the employer. Negotiation differs from the traditional approach of applying, interviewing, orientation, and working. The negotiation is the very process itself, often beginning with only the potential of employment. Customized employment is not a program, but a set of principles and strategies that seek positive community employment outcomes for people with complex challenges. This module will provide in-depth information on customized employment.

  • What's Included
  • 27 pages
  • Pre/post-assessments
  • Optional $15 certficate
  1. Explain the importance of discovery in developing customized employment opportunities
  2. Describe the purpose of informational interviews in customized employment
  3. Describe three examples of customized employment outcomes

Module Contributors

Patty Cassidy, M.ED.

Patty Cassidy, M.Ed., is a Senior Consultant with Griffin-Hammis Associates. She provides training and technical assistance on Customized Employment to agency personnel, state leadership, and individuals with disabilities and families. Her collaborative work ensures highly skilled professionals, systems and funding cohesion, community and business collaboration, and quality Customized Employment outcomes for people with significant disabilities. Areas of expertise include: Discovery, CE Job Development, and transition from school to work for youth with significant disabilities.


OCALI (Ohio Center for Autism and Low Incidence) advances our mission of developing system-wide capacity at the local, state, and national levels to improve outcomes for all affected by autism spectrum disorders (ASD) and low-incidence disabilities (LI). We seek to (1) build capacity by increasing practitioner knowledge and applied skills to better serve individuals, families and professionals, and (2) increase opportunities for individuals with ASD/LI disabilities to create a high quality of life for themselves across the lifespan. We serve (1) agencies, organizations, employers and government systems providing service and support to individuals with ASD/LI disabilities and their families (2) individuals with ASD/LI and their families needing resource support in Ohio with capacity for national and international impact through leadership, training, professional development, technical assistance, collaboration, technology and research, resource dissemination.

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Module Content Provided By

Content for this module was funded by the Ohio Department of Developmental Disabilities

Modules on this site are always free. If you would like proof of completion, you can purchase a certificate when you have successfully completed this module. The certificate will provide contact hours for this module.

Graduate credit for courses is available through OCALI's partnership with Ashland University. Access information about course options and semester dates in the Search.

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